PRIVACY · TRUST · TRANSPARENCY

Your information deserves the same care as your transformation.

This policy explains in clear language how WCEL International handles personal information when you visit the site, contact us, use a WCEL service or choose an external communication channel.

Last updated: September 21, 2026

The essentials, without legal fog

The SER® diagnostic sends detailed answers only to WCEL International’s restricted administrator mailbox. The site stores the account, three summary scores and review status for the secure dashboards. No result is shared with the participant before human approval. WCEL International never sells personal information.

Person responsible for privacy

WCEL International — World Consulting El Mansour, under the responsibility of Halima El Mansour, determines the purposes described in this policy. For any privacy question, request or complaint, email info@wcelinternational.com.

Information we may receive

Identity and contact details: name, email, phone, address, country, language and selected contact channel.
Request details: service of interest, preferred contact method and message.
Client relationship data: communications, appointments, proposals, contracts, billing and follow-up.
Answers and results when you voluntarily choose a WCEL assessment.
Technical data strictly required to operate and protect the site.

Do not submit medical diagnoses, detailed health information or identity-document numbers through the general contact form.

Why we use information

To answer your request and contact you through your selected channel.
To prepare and deliver coaching, consulting, training, events or digital products.
To provide an assessment, generate its result and deliver requested follow-up.
To process payments, issue invoices and meet legal obligations.
To secure the site and prevent misuse.

Depending on context, processing is based on consent, a contract or pre-contractual steps, a legal obligation, or WCEL’s legitimate interest in securing and managing its activities.

Contact and SER® diagnostic forms

When you validate the general contact form, your email application opens with the selected information. It is transmitted only if you choose to send the email.

An annual access request, submitted only after your acceptance, stores your name, email, country, optional role, language, consent date and approval status on the site to manage your access for 12 months. The request is emailed to resultats@wcelinternational.com. You may decline and no request will be sent.

When you submit the SER® diagnostic, your contact details, 12 answers and calculated indicators go to that restricted administrator mailbox. The site stores only the three summary scores, total, priority and dominant axes, dates and review status; the 12 detailed answers are not retained in the site database. No provisional result is displayed. After human approval by WCEL, the summary becomes visible only in the participant’s secure individual account.

Restricted access and authorised recipients

Your information is accessible only to people authorised by WCEL International and to providers strictly necessary to deliver the requested service.

Access is limited according to responsibilities and the genuine needs of the engagement.
Only essential information is disclosed.
Security and confidentiality obligations govern these accesses.
Personal information is never sold, rented or used for purposes unrelated to the agreed relationship.

WCEL remains attentive to the necessity, selection and oversight of the solutions used to provide its services.

International transfers and retention

WCEL works across Morocco, Canada and international markets. Some providers may process information in other countries. Where required, WCEL limits transfers to what is necessary and applies appropriate safeguards.

Inquiries that do not become a client relationship: up to 24 months after the last exchange.
Client files, contracts, invoices and payment records: for applicable legal periods.
Assessment results and technical logs: for a limited period suited to the service and its security.

Security

WCEL applies proportionate organizational and technical safeguards, including restricted access, protected accounts, encrypted connections, backups, security monitoring and recognized providers. No system is infallible; if an incident occurs, we act promptly and notify people or authorities where required by law.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability, object to certain processing and withdraw consent for the future. You may also complain to the competent authority, including Morocco’s CNDP.

Send requests to info@wcelinternational.com. We may reasonably verify your identity.

Cookies and acknowledgement

The main website does not use advertising cookies or marketing profiling. After confirmation, your browser stores only an acknowledgement that you have read this policy in local storage. This preference is not sent to WCEL. External platforms you choose to open may apply their own rules on their domains.

Children, applicable framework and updates

WCEL services are primarily intended for adults and organizations. A program involving a minor requires verifiable authorization from a parent or legal guardian. This policy reflects the principles of Morocco’s Law No. 09-08, Quebec’s Law 25, Canada’s PIPEDA and the GDPR where they apply. It may change as services or regulations evolve.

A question about your information?

Contact the person responsible for privacy directly.

Contact WCEL